T&C at Coati & Dolphin

2023 Terms & Conditions

We care about you, your data and how you act with us. That is why we have an extensive T&C and Privacy Statement so you know how we operate.

Quick Points

If this text becomes difficult to read in this presented form, you will have the ability to download a PDF copy to read in your own time.

These T&C are subject to change at our discretion, so we promote and strongly suggest that this page and or document is  frequently visited to ensure you understand how we mange your information.

Effective Date: 27/06/2023

Number of Changes: 1

Reason: To update information in accordance to business restructure and page layout

Word Count: 1800

Our Introduction

These Terms of Use (the “Terms”) govern your access to and use of Coati & Dolphin service’s, therefore we kindly ask you to carefully read them when visiting Coati & Dolphin’s website, before you register, download, install and use the Coati & Dolphin services, which include the Coati & Dolphin software, Coati & Dolphin mobile applications and any services that Coati & Dolphin (“we,” “us,” “our,” or “Coati & Dolphin”) provides through our software, application or otherwise (all of which collectively are referred as the “Coati & Dolphin Services”).

Please note that the Terms constitute a binding legal agreement between you and Coati & Dolphin. By visiting the website, registering for, installing and/or using the Coati & Dolphin Services on any platform or device you agree to be bound by these Terms. It is only under these Terms that Coati & Dolphin allows visitors / users (the “users”) to use Coati & Dolphin Services. If you do not agree to these Terms or any provisions hereof, please do not install and do not use our software, our mobile application and/or any of our products or services.

If you are using the Coati & Dolphin Services on behalf of an organization, you are agreeing to these Terms for that organization and acknowledging that you have the authority to act on behalf of that organization and commit to these Terms on behalf of that organization.

Coati & Dolphin Services are transitory digital network communications services, which enhance internet security and privacy. We follow the laws of the Australian Government and their telecommunications act and the laws of the specific geo-located server, we do not condone any unlawful use of the Coati & Dolphin Services. Coati & Dolphin Services will not be used for any criminal, illicit and illegal acts, and you accept and agree not to violate any law of any jurisdiction that you are originating from and any other applicable law. It is your (user’s) responsibility to know and comprehend all relevant laws related to any jurisdiction or venue that concerns you, your actions and your use of Coati & Dolphin Services.

By using Coati & Dolphin Services, you agree to the whole Coati & Dolphin Terms of Service including all said general provisions incorporated by reference.

Coati & Dolphin may modify the Terms from time to time. The Terms are binding from the time that they are updated on our website. It is your responsibility to check and read current Terms periodically. The amendment of Terms may be communicated to you by sending an email and/or by publishing the updated Terms on the Coati & Dolphin website.

Purchases you make

If you wish to purchase any product or service made available through the Coati & Dolphin’s Services (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, to personally identifiable information – you can learn how we handle this via our Privacy Statement.

Our Subscription

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring monthly basis. This will be done over any form of acceptable payment, such as debit or credit card, PayPal, crypto currencies, or cheques. You will be emailed by our staff team which will remind you of your subscription payment to our service. If you find yourself not using our service anymore, then you may at anytime cancel your subscription with us. Subscriptions are non-refundable.

Refund Policy

You may receive a refund within a grace period of 7 days; however, we believe we may be able to find a solution to resolve your problem related to our services. You must submit a complaint and follow the correct processes. If we are unable to resolve the problem, then you will be granted your refund. Any requests of a refund after the 7-day grace period from when you first made the purchase then you will not be granted a refund.

Comments

Coati & Dolphin reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy.
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Coati & Dolphin a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Coati & Dolphin; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Coati & Dolphin. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved Hyperlinking

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Coati & Dolphin’s logo or other artwork will be allowed for linking absent of a trademark license agreement

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Prohibited and restricted uses

By accessing and using our services, you have understood all applicable laws and regulations of that you are subject to. We reserve the right at any time, in our sole discretion, with or without notice to terminate your access to our provided services.

While you use our services, you agree to not infringe on any of our guidelines, and assist or encourage any other Coati & Dolphin user to participate in these acts of:

  1. Illegal, illicit unlawful, criminal, or fraudulent activities while using our services, this includes but is not limited to:
  2. Assault, deny access or interfere with any internet server through the access of our nodes
  3. Spamming, phishing, smishing, token grabbing or scamming of any sort
  4. Disturbing the internet traffic via: any denial of service; DoS, DDoS, creating and using botnets.
  5. Participating in any online form of child abuse, child pornography or conspiring for attacking a minor.
  6. Practising or conspiring with terroristic behaviours.
  7. Crimes against humanity, hate crimes and any bigotry, harassment, or assault towards any other person.
  8. Harassing, bullying and or committing cyber bullying towards any individual online via our services.
  9. Torrenting copy righted material, or using copyrighted/trademarked material
  10. Recording calls without consent of the other people
  11. False identity, committing tax fraud or anything with that nature
  12. Gaining unauthorised connection to other peoples internet
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Medical Clinic

A clinics dream a slick website that drives new clients.

Clinical websites require to portray modern website to allow simple communication to patients and potential patients. This design took existing inspiration from another website and goes into more detail in the document. 

Including a drawn out process, comments and assets – this design proves how we can help you update your site from the many outdated ones. 

The link will open a new window in your browser to our Figma page of a Medical Clinic web design. 

Optimise your business site >

Your site is integral to growing your business, learn how to make it better.

Acting as your shopfront 24/7, you have no room for error that may lead a possible customer elsewhere. We’ll cover facts and subjective views surrounding topics like:

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  • User Interface (UI) & User Experience (UX); and
  • Search Engine Optimisation (SEO)

By the end of this few minute read, you’ll be able to drive more sales via your website.

This article is written by a staff member. Please consider sharing this to your friends! 

Executive Website Service >

Drive your business results through a stunning & responsive website

For a once off fee of $10,000 and monthly instalments of $3,500 a month you will get:

  1. Up to ten custom web pages with redesigns
  2. $1,200 of credit which will go towards marketing your service through SEO & ads
  3. SSL encryption & malware monitoring on site
  4. Flexibility to changes on your terms

No need to rely on slow out-dated technology, make the switch today to help drive impactful sales on your new website with us.

All costs will be invoiced to the dedicated account owner with the first month costing $13,500 and $3,500 ongoing ($42,000 a year). If subscription service is cancelled, no refund will be given and the site will be terminated unless transferred within 72 hours

Deluxe Website Service >

Create a dynamic & vibrant website that will drive impressive results for your business

For a once off fee of $5,000 and monthly instalments of $2,000 a month you will get:

  1. Five custom designed pages
  2. $800 of standard credit which will go towards marketing your service through SEO & ads
  3. SSL encryption & malware monitoring on site
  4. Flexibility to changes on your terms

No need to rely on slow out-dated technology, make the switch today to help drive impactful sales on your new website with us.

All costs will be invoiced to the dedicated account owner with the first month costing $7,000 and $2,000 ongoing ($24,000 a year). If subscription service is cancelled, no refund will be given and the site will be terminated unless transferred within 72 hours.

Basic Website Service >

Create a standout affordable website that will get your business out & about -gaining more traction for your business

For a once off fee of $3,500 and monthly instalments of $1,500 a month you will get:

  1. Five pages with a custom designed landing page
  2. SSL encryption & malware monitoring
  3. Flexibility to making changes on your terms

No need to rely on slow out-dated technology, make the switch today to help drive impactful sales on your new website with us.

All costs will be invoiced to the dedicated account owner with the first month costing $5,000 and $1,500 ongoing ($18,000 a year). If subscription service is cancelled, no refund will be given and the site will be terminated unless transferred within 72 hours.

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