Privacy at Coati & Dolphin

2022 Privacy Policy

We are privacy advocates and we know that privacy matters to you just as much as it means to us. We are, and always will be committed to protecting your information and keeping it secure.

Quick Points

If this text becomes difficult to read in this presented form, you will have the ability to download a PDF copy to read in your own time.

This privacy policy is subject to change at our discretion, so we promote and strongly suggest that this page and or document is  frequently visited to ensure you understand how we mange your information.

Effective Date: 18/07/2022

Number of Changes: 1

Reason: To update information in accordance to business restructure and page layout

Word Count: 670

Our Privacy Statement

At Coati & Dolphin, one of our main priorities is your privacy and security as a visitor or consumer to our domain – in this Privacy Statement, collectively ‘we’, ‘us’, or ‘our’ refers solely to all of Coati & Dolphin’s business and business like operations (including employment). 

Additionally, this statement highlights the type of information we collect, record and how we intend to use accordingly to company standard, Australia’s law and at best of time, international obligations. As our company rapidly evolves, we recommend that you formalize yourself to our statement and by using any of our services you automatically consent to such a policy. 

Our Legal Obligations

Coati & Dolphin is situated within the jurisdiction of Australia – with the main location being in the state of Queensland. Due to this, we follow the strict guidelines of The Privacy Act 1988 (Cth). This piece of legislation was created to follow the international standard created by the United Nations – including Human Rights Article 12. In conjunction to these local legal obligations, the European Union and other governmental entities have also created strong privacy laws to ensure the online safety or personal data.

In short, we will not misuse, misplace or intentionally mispresent Personal Data and store this data in a secure location.

Information we Collect & How we Use It

To assure our services and products suit you, we collect an array of personal information for contacting purposes, security and accountability. These reasons therefore result in the following information being collected: Full legal name, location, date of birth, email, mobile or phone number, business name and associated number, internet protocol address, payment information and the system you use.

Collecting Personal Data is achieved through three key means:

  1. You give us information when you or a representative completes a form or interacts with us or a trusted partner. This might happen when you are contacting us through online platforms, forums, for a complaint or query or creating an account to use our services.

  2. We collect it when you access and use our services, products and programs. When you access these services, products or applications (such as this website), we may collect information to do with your system – including an approximate  location, operating system and other relevant information (via cookies and other technologies).

    1. We obtain it through alternative sources such as; regulators, public platforms, maligning lists, business partners, private platforms involving us and through government or private bodies.

    This all corelates with how we use your information. Whether it is to contact you, provide a service or product or stay within the bounds of legal obligations established by local and foreign authorities.  

    Who we Share your Information With

    We will fight for your privacy, when using our services or products, we may be forced to provide your personal information to government agenises for legal reasons such as a court order from a tribunal or magistrates court in Australia – due to our main business location being under Australian jurisdiction. In addition, if given consent by you or a representative we may disclose this information to our partners. 

    How we Safeguard & Secure Your Information

    We use all reasonable procedures to protect your information to ensure it is protected through our Privacy Statement and local and international policies legal obligations. Because of this we may store your data through hard copy or electronic format in our facilities or by our service providers 

    We use a combination of technical and practical applications to protect your data and to security process to help us protect your information from unauthorized access. To follow regulator protocol, we must keep all relevant data for a minimum of 24 months  – after which irrelevant data may be deleted or made anonymous unless required for legitimate business reasons.  


    In addition to this, we are now using Proton services to safe guard communications and store important documents.

    Requesting or Questions With Our Privacy Statement

    if you have any questions or would like to request what data we have on you – you may do so at either no fee or you may be charged an administrative fee for processing and retrieving your data. You may do so by contacting us or emailing privacy.secruity@coati-and-dolphin.com

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